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FAQ · Hairline
A clean hairline accordion in a narrow column.
Presets: FAQ
Questions
Before your first visit.
Do I need to bring anything?
Just a bag if you have one. We don't ask for ID, proof of income, or an address on your first visit.
How often can I come?
Once a week for groceries, and every Thursday for dinner. Emergencies are always an exception. Just tell the front desk.
Can someone pick up for me?
Yes. Send a neighbor or family member with your name and household size.
Do you have halal, kosher, or allergy-friendly food?
We keep a labeled shelf for each, and volunteers can help you find what fits your diet.
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FAQ · Split
Heading and help text on the left, card-style questions on the right.
Volunteering
Everything you'd ask on day one.
Shifts are three hours. No experience needed. We'll pair you with someone who's done it a hundred times.
How old do volunteers need to be?
14 and up on your own, any age with a parent. The garden is the best place for little ones.
Can my company or church come as a group?
Yes. Saturday mornings fit groups of up to 20. Book at least two weeks ahead.
Do I need a background check?
Only for kids' garden programs. We cover the cost and it takes about a week.
Can I count hours for school?
We sign service-hour forms for every school in the district.
Or stop by the front desk any weekday.
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FAQ · Open grid
Every answer visible in a two-column grid, each under a short accent rule. Use for 4–8 short, scannable answers people shouldn't have to click for (hours, cost, eligibility). Set Allow multiple open and Open by default on every item; answers of one or two sentences keep the rows even.
The short version
Pantry basics, at a glance.
When is the pantry open?
Tuesday and Saturday, 9 a.m. to noon. Thursday dinner is 5:30 to 7.
What does it cost?
Nothing. Groceries and dinner are free, every time.
Do I need an ID?
No. We ask your first name and household size, and that's it.
Where do I go?
The side door on Alder Street, next to the garden gate.
Can I bring my kids?
Please do. There's a reading corner and fruit at the front desk.
Is there parking?
Six spots behind the building, and the 14 bus stops at the corner.
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FAQ · Numbered
An accordion with large numerals beside each question. Use when the questions follow an order, like a first visit or an application process. Needs 4–7 items; keep questions to one line.
Your first visit
What happens when you walk in.
Say hi at the front desk
A volunteer writes down your first name and how many people you're shopping for. No forms, no ID.
Grab a cart and a guide
If it's your first time, someone walks the aisles with you and points out the fresh shelves.
Shop what you need
Everything is labeled by how many to take per household. Fresh produce has no limit.
Check out, and take a card
We weigh your cart for our records and hand you a card with dinner times and delivery info.
Come back next week
Same days, same door. We'll remember your name.
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FAQ · Icon cards
Question cards in two columns, each led by an icon chip. Use for a friendly, visual FAQ on program or landing pages. Needs 4–8 items, each with an icon (Lucide name) that hints at the topic.
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FAQ · Topic tabs
Each FAQ section becomes a folder: its headline is a tab sitting on a panel of questions. Use for a help page split by topic. Add one FAQ section per topic (headline = the topic, eyebrow = a short count or note) and set Connect to previous on every section after the first.
3 questions
Getting food
How often can I come?
Once a week for groceries, and every Thursday for dinner.
Can someone pick up for me?
Yes. Send a neighbor or family member with your name and household size.
Do you have allergy-friendly food?
We keep a labeled shelf for gluten-free, nut-free, halal, and kosher items.
3 questions
Volunteering
How old do volunteers need to be?
14 and up on your own, any age with a parent.
How long is a shift?
Three hours. Morning, afternoon, and Thursday evening shifts are open.
Can my group come?
Yes. Saturdays fit up to 20. Book two weeks ahead.
2 questions
Giving
Is my gift tax-deductible?
Yes. Common Table is a 501(c)(3), and we email a receipt the same day.
Where does the money go?
Eighty-seven cents of every dollar buys food or keeps the doors open.
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FAQ · With contact card
Questions in one boxed list beside a sticky contact card built from the actions and action note. Use when a real person can answer what the list doesn't. Needs 4–6 items, one or two actions (phone, email), and an action note with hours.
Deliveries
Grocery delivery, explained.
Who can sign up?
Neighbors over 65, anyone recovering from surgery, and anyone who can't get out. Just ask.
What day does it come?
Tuesdays between 10 a.m. and 2 p.m. The driver calls when they're on your street.
What's in the box?
Staples, fresh produce, bread, and protein, sized for your household.
Do I need to be home?
Yes, or leave a cooler out. We won't leave perishables on a doorstep in summer.
Can I change or skip a week?
Call by Monday at noon and we'll adjust your box.
A real person answers weekdays, 9 to 5. Voicemails get a call back the same day.
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FAQ · Help center
A compact help-center index: many short questions in two columns of rows with chevrons. Use for 8–14 quick questions on a support or resources page. Keep questions short and answers to a sentence or two.
Help center
Quick answers.
Can't find it here? The front desk picks up weekdays, 9 to 5.
What are your hours?
Tuesday and Saturday 9 to noon; Thursday dinner 5:30 to 7.
Where do I park?
Six spots behind the building, or street parking on Alder.
Is the building accessible?
Yes. The Alder Street door is step-free and the restrooms are accessible.
Do you speak Spanish?
Most shifts have a Spanish speaker, and signs are in English, Spanish, and Vietnamese.
Can I bring my dog?
Service animals are always welcome. Pets can wait in the garden.
Do you need donations of clothes?
We only collect food and hygiene items. Hillcrest Church runs a clothing closet.
Can I get a letter for my caseworker?
Yes. Ask at the front desk and we'll print one while you shop.
Do you close for holidays?
Only Christmas Day and New Year's Day. We post changes on the door and online.
How do I update my delivery address?
Call the front desk or tell your driver on your next delivery.
Who runs Common Table?
A board of nine neighbors and a staff of four. Most of the work is done by volunteers.
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FAQ · Ask us anything
A big centered headline over rounded question bars with round toggles. Use as a bold FAQ band on a dark or accent section, or to break up a long page. Needs a short headline, 4–6 items, and optionally one action.
No wrong questions
Ask us anything.
Is it really free?
Really. No fees, no forms, no catch. Neighbors and donors cover it together.
Will people judge me for coming?
No. Half our volunteers started as guests. Everyone here shops the same aisles.
What if I only need help once?
Then come once. There's no minimum and no list you get put on.
Can I come if I have a job?
Yes. Plenty of people who work full time still come on Saturdays.
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FAQ · Editorial Q&A
An interview-style Q&A: questions in the display font, answers as open reading text, no accordion chrome. Use for a founder interview, a story, or a thoughtful explainer. Set Allow multiple open and Open by default on every item; answers can run a few sentences.
Four questions for Grace Lin
The pantry manager on fifteen years of Saturdays.
How did you end up running the Saturday table?
I came as a guest in 2009, the winter I lost my job. By spring I was sorting produce, because it felt good to be useful. Nobody ever asked me to leave, so I never did.
What's changed the most since then?
The fresh food. We used to hand out mostly cans. Now the garden and our grocery partners mean half of what goes out the door was growing a week ago.
What do new volunteers get wrong?
They rush. People don't come for speed. They come to be seen. Slow down and learn a name.
What keeps you coming back?
The kids from Seedlings who now volunteer on their own. That's the whole thing working.